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Playful Kitty Collection
All our orders are processed within 2 to 5 business days. All orders are shipped within 2 to 5 business days after they are processed.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. We aim to get our customers their items as quick as possible. Please understand once the item is shipped it is out of our control if there are any delays due to the holidays or shipping hold ups. If you have any questions please contact our customer service.
We offer Free Shipping Over $75. All orders under $75 are subject to a standard $10 shipping fee.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.